Refund Policy

Last updated: June 2026

At Dryze, your satisfaction matters to us. If you're not fully happy with your purchase, we're here to help.

30-Day Return Policy

We offer a 30-day return window starting from the date you receive your order. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

How to Start a Return

To request a return, please contact us through our Contact page with your order number and the reason for your return. Once approved, we'll provide instructions on how to send your item back.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval status of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Damaged or Defective Items

If you received a damaged or defective product, please contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or refund at no extra cost to you.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return unless they are defective. We'll let you know if this applies to your order.

Late or Missing Refunds

If you haven't received a refund within the expected timeframe, please check your bank account again, then contact your card issuer, as processing times can vary. If you've done this and still have not received your refund, please contact us through our Contact page.

Contact Us

Questions about returns or refunds? Reach out through our Contact page and our team will be happy to help.